Our Guarantee
60-Day Money Back Promise
We are so confident that you will love Adonia Eye Therapy Serum that we stand behind every full jar order with a risk free 60 day money-back guarantee. Try Adonia Eye Therapy Serum for up to 60 days and if for any reason you are not completely satisfied, simply return the unused product for a full refund.
Terms and Conditions
Product must be postmarked within 60 calendar days of receipt and must be returned in its original packaging. We issue refunds in the full amount of your return less the cost of shipping and handling (services rendered). We credit all refunds to the same account used for your original order. We do not pay postage on returns.
Return Policy
Often times a slight adjustment to your application technique can help you get the results you are looking for. Before processing your return, we ask you to follow this quick step.
- Contact one of our knowledgeable customer care representatives to help walk you through the application process.
If you still need to return your product; we will gladly offer a refund or exchange of your Adonia Eye Therapy Serum within 60 days if you are not completely satisfied.
Please contact one of our representatives to arrange an exchange or a refund. We do not process refunds or exchanges without verbal confirmation from one of our customer care representatives.
Here's How to Return Your Item
In order to process your return, please supply the following information:
- Your order number. This number is in your confirmation email or on the packing slip enclosed with your shipment.
- Your full name; first and last, along with your complete mailing address.
- The reason for your return. Please be specific as this helps us to improve!
- A telephone number where we can contact you.
- Email the above listed information to customercare@AdoniaEyeTherapy.com
Please allow 30 business days for your refund to process. Your credit should appear on your next credit card billing statement. Please feel free to contact our customer care team at 1-800-641-2336 if you need any assistance.